1. Introduction

Spice Is Life ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at spiceislife.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

  • Contact Form: When you contact us, we collect your name, email address, and message content.
  • Newsletter: If you subscribe to our newsletter, we collect your email address.

2.2 Automatically Collected Information

We do not use analytics trackers, advertising cookies, or any third-party tracking technologies. Our website uses only essential cookies required for basic functionality (e.g., remembering your cookie consent preference).

3. How We Use Your Information

We use your information only for the following purposes:

  • To respond to your enquiries sent via the contact form
  • To send newsletter emails if you have subscribed
  • To ensure the website functions correctly

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent: When you subscribe to our newsletter or submit the contact form
  • Legitimate Interest: To respond to your enquiries and improve our website

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact form submissions: up to 12 months
  • Newsletter subscriptions: until you unsubscribe

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify any inaccurate data
  • Erase your personal data ("right to be forgotten")
  • Restrict processing of your data
  • Data portability — receive your data in a structured format
  • Object to processing based on legitimate interest
  • Withdraw consent at any time

To exercise any of these rights, please contact us at hello@spiceislife.co.uk.

7. Cookies

Our website uses a single essential cookie to remember your cookie consent preference. This cookie:

  • Is strictly necessary for the website to function
  • Does not track you across websites
  • Does not collect any personal information
  • Is stored locally on your device (localStorage)

We do not use any third-party cookies, analytics, or advertising trackers.

8. Third-Party Services

We do not share your personal data with any third parties, except:

  • Our web hosting provider, which stores website data on secure servers

9. Security

We take reasonable measures to protect your personal data, including:

  • SSL/TLS encryption for all data transmitted to and from our website
  • Secure server infrastructure with regular security updates
  • Limited access to personal data on a need-to-know basis

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.